Dr Andrew Trnacek
Chief Executive Officer
Dr Andrew Trnacek was appointed Chief Executive Officer of Higher Ed Services in July 2016. Previously, a senior partner at Grant Thornton with account responsibility for the public sector and the national lead for education, Dr Trnacek brings to the role more than 14 years' experience and a solid track record of successfully leading high profile engagements, building markets and expanding client bases. He has in-depth experience in finance, strategy, marketing and business improvement. Dr Trnacek's skills cover funding model design, education systems and program review, market and segmentation analysis, budget builds and financial modelling, in addition to business process improvement and stakeholder management.
Mobile: 0421 051 884
Senior Business Consultant
Scott Boulton has an extensive background in management and as a Human Resources generalist, with a work history in the private sector and for more than 10 years in a university environment. Scott has qualifications in Business and Information Technology, and in recent years has worked as a Business Analyst on IT projects for the Queensland University of Technology.
Scott’s main areas of responsibility at HES include is the HR Information Systems Group, which covers 18 public universities and supporting the Australian University Procurement Network (AUPN).
Mobile: 0448 458 329
Senior Business Consultant
Stephen Callaghan joined HES in May 2017 after 15 years at Queensland University of Technology initially as the IT auditor of the University and for the past 10 years in HR as a member of the University’s HR Executive team providing advice and support for the HR technology initiatives of the University. Stephen also participated in many university IT governance, planning, projects and enterprise architecture activities. He also ran the superannuation function.
Stephen was previously a Senior Manager at Ernst & Young and other chartered accounting firms over a 25 year period. Stephen recently completed a substantial project for HES to better understand the propensity of the sector to consume Human Capital Management solutions.
Mobile: 0423 847 164
Jacqui Elson-Green is responsible for developing initiatives that focus on quality in learning and teaching and is the Program Director of HES’ Higher Education Quality Network (HEQN). She also looks after communications and media relations. Jacqui has expertise in communications, strategic planning, government and community relationships and building networks.
Jacqui has worked in the Australian higher education sector for more than 25 years including holding senior roles at a number of universities and as a general manager at IDP Education Australia. She is a former editor of Campus Review and was the Director of Communication and Engagement at the Australian Learning and Teaching Council.
Mobile: 0417 086 691
Business Development Manager - Events
Karen Hanna is responsible for the development, digital marketing and logistical operations of HES events. Her expertise and passion for service excellence is the result of 20 years experience as a professional conference organiser (PCO) and event manager. Karen has experience across a range of industries and has worked across the country for a diverse range of client groups. Karen executes events with efficiency, professionalism and an attention to the 'little things' to ensure a seamless flow and positive experience for participants and clients.
Karen officially joined HES in 2013 after contracting to HES as sponsorship and exhibition coordinator for 7 years as an independent consultant. A business graduate of Southern Cross University, her early career was forged with Norsearch Conference Services, Southern Cross University.
Mobile: 0428 229 195
Wendy Jones is responsible for managing the Oracle sub-licensing arrangements and partnering with Oracle to identify areas of additional value for the participating universities. She has a strong background in the higher education sector and expertise in portfolio management, IT project management, vendor relationships and strategic planning. Wendy has worked in a range of senior management roles across the corporate, government and tertiary sectors.
Mobile: 0438 168 747
Lynne Pike-Overall provides administrative, accounting and organisational support to the team of professionals at Higher Ed Services.She has back ground in administration and accounting with over 20 years’ experience in the private and finance sector, including the role of Asia Pacific Operations Manager –Accounts Payable, for the National Australian Bank, in Melbourne.This experience, along with other senior roles in voluntary community work, provides capability in Accounts, Team Management, Event Management, and all aspects of general administration.
Mobile: 0429 189 919
Jay Segeth is Program Director of the My eQuals Digital Student Data Management initiative (myequals.edu.au). Jay joined HES in October 2016, after HES was appointed the managing organisation for this whole-of-sector collaboration.
Prior to joining HES, Jay has been working in a consulting capacity in the Higher Education sector for close to 15 years. Most recently before joining HES, Jay led the Education practice of a large professional services firm, providing leadership and guidance to a wide range of initiatives with sector clients, covering administrative reform and performance improvement, IT strategic planning, process re-engineering and business case development.