About us
Higher Ed Services, is a not-for-profit organisation owned by Universities Australia and working for the Australian higher education sector. We create value for the sector by bringing people, ideas and higher education institutions together so they can achieve better outcomes and realise benefits beyond their individual capacity.
The role of HES is to work for higher education by building trusted environments for the exchange of ideas and information and to help the sector address common needs through collaborative technology, data and operational partnerships. We are primarily an asset for creating collaboration, achieving synergy and managing the value that creates.
Our team of highly qualified professionals, based in Melbourne, Sydney, Brisbane and Adelaide is dedicated to higher education and we are governed by a highly respected Board of Directors with a wealth of experience and knowledge in Australian higher education.
Guiding collaboration and innovation in higher education
HES is a dynamic engine propelling comprehensive changes across the higher education sector.
HES serves as a driving force behind innovative business procedures, services, and practices that lead to sustainable, transformative outcomes in higher education and beyond its boundaries.
The sector engages us in strategic discussions, seek us out for input on solution designs, and actively contribute to their ongoing development. Working towards this vision, HES seeks to facilitate the seamless integration of new technologies, foster collaboration among stakeholders, and function as
An incubator and a funder, paving the way for systemic improvements that positively impact the higher education sector.
-
HES will be the lead agency driving sector-wide business transformation. We will strengthen higher education through our transformative collaboration and innovation.
-
Strategic Sector Collaboration
We collaborate with the sector to realise a collective vision or agenda embraced by groups of participants or the whole sector.Procuring, Partnering and Providing Services
We optimise our services through a strategic blend of partnerships, vendor agreements, and in-house delivery, ensuring cost-effective access to the necessary capabilities and capacity.Housing Intellectual Property and Assets
We support researchers and educators in maximising the impact of their work and serve as a central hub for housing and protecting sector assets, play a crucial role in nurturing and developing intellectual property.
-
HES has outlined a series of strategic initiatives aimed at achieving its vision:
1. Collaboration
HES seeks out opportunities for consolidation and fosters new sector partnerships for mutual growth. With a suite of collaborative tools and services, HES empowers stakeholders to work together towards common goals.
2. Product Development & Innovation
HES allocates resources to create new data-driven services and invests in technology infrastructure to support product development and service delivery. By harnessing the power of data and technology, HES drives innovation and enhances service offerings.
3. People & Culture
HES fosters a culture of learning
and development, strengthening its workforce through targeted recruitment and skills development. By investing in talent and expertise, HES empowers its team to drive sector asset growth and deliver impactful solutions.4. Operational Efficiency
HES focuses on streamlining processes and reducing costs to improve operational efficiency. By adopting the “HES Way,” the organisation enhances agility and responsiveness, ensuring it remains at the forefront of change.
“We see HES as more than just an organisation. It is a catalyst for change, a champion of innovation, and a driving force behind the transformation of higher education. As always, HES can only achieve this ambitious vision with the continued support and patronage of the higher education sector.”